Privacy and Cookie Policy

Grip & Go Glass Bottles is operated and run by Working Project Limited (United Kingdom Company Reg. Number: 08507498). This Privacy & Cookie Policy was last updated on 13 January 2014.

"You’re safe with us"

Your privacy is very important to us and we are committed to protecting it. Our Privacy & Cookie Policy sets out how we use and protect any information that you give us and how we use cookies. We may change this Policy from time to time by updating this page. If you have any questions, please contact us. Nothing in our Terms and Conditions or this Policy affects your rights under the Data Protection Act of 1998.

What personal Information do we collect?

When you place an order we will ask you for your name, email address, billing address, delivery address, telephone number. We will pass you on to PayPal’s secure service to complete payment. We may use your personal information such as your name and email address to notify you of specific offers or product availability. You can un-subscribe from this service any time just click on the un-subscribe link or contact us to remove your details.

What do we do with your personal information?

We will only use your personal information gathered for the following purposes:

  • To obtain credit and fraud detection checks, where required
  • To obtain authorisation for your payment
  • To process your order
  • To contact you regarding a specific enquiry you make
  • For statistical analysis so that we can improve our website and the service we offer
  • To personalise your experience of our website and our communications with you
  • Where required or otherwise permitted to do so by applicable laws and/or regulations, for the purpose of responding to a court order, or a request for cooperation from a law enforcement or other government agency, or in order for us to establish or exercise our legal rights or defend legal claims

Who do we share this information with?

Your personal information will be used for the above purposes by relevant staff at Grip & Go. It may also be disclosed to other businesses that help us run our business, including:

  • For the purpose of processing your orders and authorisation of your payment
  • To credit reference and fraud detection agencies
  • Courier/Delivery companies used for the safe delivery of your order
  • To prospective or actual buyers in the event that Working Project Limited sells any part of its business or assets
  • Other than as set out above, we will not transfer, disclose, sell, distribute or lease your personal information to third parties unless we have your permission to do so or are otherwise required or permitted to do so by law.

What are "cookies" and how are they used?

Cookies are small text files stored on your computer’s Internet browser. We use cookies to provide Grip & Go users with a better user experience and cost saving offers. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymous tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your Internet browser. We suggest consulting the ‘Help’ section of your browser or taking a look at the About Cookies Website which offers guidance for all modern browsers.